Dispatch: System Setup

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In order to get your Keystone Dispatch system started there are some special steps to take when you first get your system up and running.

Review your current product codes. Are they easily understood? Are they concise? Are they structured logically? Do you have multiple plants? Are your product classes split according to your reporting needs? Your GivenHansco Installation Coordinator is available to answer questions and offer advice.
Gather information about your products. Review your current costs. This is also an excellent time to evaluate your pricing policies, product descriptions and minimum quantities. What product codes are obsolete? Can some be discontinued? Now might also be a good time to consider other changes, such as fuel surcharges, short-load surcharges, off-hour delivery fees, etc.

Compile the mix designs for all your concrete products and enter them into the Components section of Product Maintenance. Contact your GivenHansco Installation Coordinator to discuss strategies on entering your product codes into the system. We can offer advice on different strategies for coding and grouping your products. Review for accuracy. Once a product has sales history, the product cannot be deleted. It is a very good idea to review data for accuracy prior to going live.

Gather additional information on plants, trucks and drivers.

Data must be entered (or imported) into Keystone Dispatch. Assuming that customers, products and prices are in place, data should be entered in the following order:

  1. Plant Information
  2. Delivery Zones
  3. Driver Information
  4. Truck Information
  5. Usage Classes