Dispatch: Data Flow

Customer Data

Customer & billing data is maintained from the Accounts Receivable module. This relieves the dispatcher of needing to maintain customer information such as address, credit status and other data not immediately critical to the functions of dispatch.

Pricing Data

Pricing data is similarly maintained using the Accounts Receivable module, though at the customer’s option, can be turned over to the dispatcher or dispatch manager. These types of issues should be discussed with your GivenHansco Installation Coordinator.

Order Entry

All orders are entered via Order Entry. Based on the information provided, Keystone Dispatch projects the plant and truck requirements as well as organizing the schedule to meet the needs of your customers and builds the schedule screen to keep dispatchers up to date on the day’s demand.

Delivery Tickets

As loads are dispatched, each load’s delivery ticket is stored for later transfer to the Keystone Accounts Receivable system. This eliminates the need for redundant data entry by office staff. Delivery tickets are retained until invoiced by the Accounts Receivable system, when their data is stored in a sales history file. This stored data is stored indefinitely, allowing reporting for many years in the future.

Office Data

After processing the delivery tickets, the Accounts Receivable data is updated and used by Dispatch to assure compliance with credit limits, pricing, etc.