Difference between revisions of "Main Page"

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=Alert - Cloud Services are Back Online!!!=
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=Alert - Access GPS and Keystone Cloud Functions - Special Instructions!!!=
'''08/30/2022''' GPS and other cloud services are back online.
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'''09/26/22''' There is an issue with the web address KeystoneGPS.com.
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Use this link for now: https://ghwebgps.azurewebsites.net/
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Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!
 
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!

Revision as of 12:21, 26 September 2022


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Contact Us

Alert - Access GPS and Keystone Cloud Functions - Special Instructions!!!

09/26/22 There is an issue with the web address KeystoneGPS.com. Use this link for now: https://ghwebgps.azurewebsites.net/


Software Updates

Latest Release 4.2.6 (8/22/2022)

Customers using Keystone 4.2.5 should update to Keystone 4.2.6 or higher as soon as possible to resolve a general report issue.

Dispatch customers using Stonemont QC should update to Keystone 4.1.4 or higher as soon as possible.


Keystone 4.0

Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:

  • Windows 11 and Windows Server 2022 support
  • Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)
  • Parent Jobs
  • Cloud Backup
  • Ability to restore user's custom grid settings

In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.

Windows Versions

Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. Here are the supported versions of Windows for client/standalone PCs:

  • Windows 8.1
  • Windows 10
  • Windows 11
    • NOTE: Windows 10 S is NOT supported.
    • NOTE: Windows for ARM is NOT supported.

Here are the supported versions of Windows for servers:

  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server version 20H2
  • Windows Server 2022
    • NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.

In ALL of the above cases, you should always have the latest updates installed (especially security updates.)

Please contact your IT vendor if you need assistance with updating Windows operating systems.

Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020.

If any of your PCs are still running Windows 7 and/or Windows Server 2008 you should contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.

InterBase

The supported versions of InterBase are as follows:

  • InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only]
  • InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]
  • InterBase XE7 with Update 7 (build 12.0.7.384)
  • InterBase 2017 with Update 3 (build 13.3.0.328)

Please contact us if you need assistance with updating your InterBase version.

HOWTOs and Best Practices

KEYSTONE Applications

Billing & Accounts Receivable

Inventory

Accounts Payable

General Ledger

Payroll

Quote System

Cash Management

Job Cost

Ticket Printing

Keystone Dispatch