Difference between revisions of "Main Page"
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|[[Keystone Dispatch|Dispatch]] | |[[Keystone Dispatch|Dispatch]] | ||
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=Urgent for Payroll Customers= | =Urgent for Payroll Customers= | ||
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https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs | https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs | ||
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=Support Alert - Phones are Down= | =Support Alert - Phones are Down= | ||
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*email '''esupport@givenhansco.com''' | *email '''esupport@givenhansco.com''' | ||
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=Software Updates= | =Software Updates= | ||
'''[[New Keystone Releases|Latest Release]] 4.0.6''' (12/11/2021) | '''[[New Keystone Releases|Latest Release]] 4.0.6''' (12/11/2021) | ||
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=2021 Year End= | =2021 Year End= | ||
| − | '''We are busy preparing for 2021 Tax Filing and 2022 taxes! Do not process Tax Reports until final versions are released and installed!!!''' All tax reporting and tax updates will require | + | '''We are busy preparing for 2021 Tax Filing and 2022 taxes! Do not process Tax Reports until final versions are released and installed!!!''' All tax reporting and tax updates will require Keystone 4.1 or higher. Contact GivenHansco support for help preparing your system. |
===A/P Year End Changes=== | ===A/P Year End Changes=== | ||
| − | <p><i>Keystone | + | <p><i>Keystone 4.1 (available soon) supports Federal and State E-Filing of 1099 forms through our third party partner.</i></p> |
===Payroll Year End Changes=== | ===Payroll Year End Changes=== | ||
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==2019 Year End== | ==2019 Year End== | ||
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=Keystone 4.0 is here!= | =Keystone 4.0 is here!= | ||
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===Windows Versions=== | ===Windows Versions=== | ||
| − | + | Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. | |
| − | * Windows | + | Here are the supported versions of Windows for client/standalone PCs: |
| − | * Windows Server | + | *Windows 8.1 |
| − | + | *Windows 10 | |
| + | *Windows 11 | ||
| + | **<b>NOTE: Windows 10 S is NOT supported.</b> | ||
| + | **<b>NOTE: Windows for ARM is NOT supported.</b> | ||
| + | Here are the supported versions of Windows for servers: | ||
| + | *Windows Server 2012 | ||
| + | *Windows Server 2012 R2 | ||
| + | *Windows Server 2016 | ||
| + | *Windows Server 2019 | ||
| + | *Windows Server version 20H2 | ||
| + | *Windows Server 2022 | ||
| + | **<b>NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.</b> | ||
| + | In ALL of the above cases, you should always have the latest updates installed (especially security updates.) | ||
| + | <p><i>Please contact your IT vendor if you need assistance with updating Windows operating systems.</i></p> | ||
| + | |||
| + | <p>Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. </p> | ||
| + | <p><b>If any of your PCs are still running Windows 7 and/or Windows Server 2008 you should contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.</b></p> | ||
===Microsoft Edge=== | ===Microsoft Edge=== | ||
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<p>Here is the official Microsoft link to download the latest version: | <p>Here is the official Microsoft link to download the latest version: | ||
https://www.microsoft.com/en-us/edge/business/download</p> | https://www.microsoft.com/en-us/edge/business/download</p> | ||
| − | + | <i>Please contact your IT vendor if you need assistance with updating your web browser.</i> | |
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=IT Alerts= | =IT Alerts= | ||
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<p>We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing. The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].</p> | <p>We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing. The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].</p> | ||
<p>[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..</p> | <p>[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..</p> | ||
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=COVID-19 Update= | =COVID-19 Update= | ||
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<p>''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''</p> | <p>''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''</p> | ||
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=Keystone 3.6= | =Keystone 3.6= | ||
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**<b>NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.</b> | **<b>NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.</b> | ||
<i>Please contact your IT vendor if you need assistance with updating Windows operating systems.</i> | <i>Please contact your IT vendor if you need assistance with updating Windows operating systems.</i> | ||
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===InterBase=== | ===InterBase=== | ||
The supported versions of InterBase are as follows: | The supported versions of InterBase are as follows: | ||
| − | * InterBase XE with Update 5 (build 10.0.5.595) | + | * InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] |
| − | * InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) | + | * InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only] |
* InterBase XE7 with Update 7 (build 12.0.7.384) | * InterBase XE7 with Update 7 (build 12.0.7.384) | ||
* InterBase 2017 with Update 3 (build 13.3.0.328) | * InterBase 2017 with Update 3 (build 13.3.0.328) | ||
<i>Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.</i> | <i>Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.</i> | ||
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==Windows Server 2016/2019== | ==Windows Server 2016/2019== | ||
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<p>Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. </p> | <p>Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. </p> | ||
<p><b>If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.</b></p> | <p><b>If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.</b></p> | ||
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Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10. | Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10. | ||
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Microsoft has announced a new lightweight version of Windows called 10 S. This is intended for very light weight systems that run limited applications and surf the internet. It is '''not''' compatible with Keystone. If your existing computer is running Keystone then you don't have Windows 10S so you're OK. | Microsoft has announced a new lightweight version of Windows called 10 S. This is intended for very light weight systems that run limited applications and surf the internet. It is '''not''' compatible with Keystone. If your existing computer is running Keystone then you don't have Windows 10S so you're OK. | ||
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:*[[Did You Know... (General)|General]] | :*[[Did You Know... (General)|General]] | ||
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=What's New= | =What's New= | ||
Revision as of 21:11, 27 December 2021
| A/R | Inventory | A/P | G/L | P/R | Quote | Cash | J/C | Tickets | Dispatch |
Software Updates
Latest Release 4.0.6 (12/11/2021)
Customers using version 4.0 or later of Keystone should update to this version as soon as possible to resolve several issues.
Security Alerts
log4j vulnerability
By now you or your IT people have heard about the "log4j" security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).
None of GivenHansco's in-house software makes use of the "log4j" logging library, and are therefore not affected by this vulnerability.
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.
2021 Year End
We are busy preparing for 2021 Tax Filing and 2022 taxes! Do not process Tax Reports until final versions are released and installed!!! All tax reporting and tax updates will require Keystone 4.1 or higher. Contact GivenHansco support for help preparing your system.
A/P Year End Changes
Keystone 4.1 (available soon) supports Federal and State E-Filing of 1099 forms through our third party partner.
Payroll Year End Changes
Before ordering any Payroll tax forms consider using our 3rd party provider for printing as well as for all E-Filing.
|
|
Keystone 4.0 is here!
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:
- Windows 11 and Windows Server 2022 support
- Truck Routing on Dispatch Map
- Parent Jobs
- Cloud Backup
- Ability to restore user's custom grid settings
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.
Windows Versions
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. Here are the supported versions of Windows for client/standalone PCs:
- Windows 8.1
- Windows 10
- Windows 11
- NOTE: Windows 10 S is NOT supported.
- NOTE: Windows for ARM is NOT supported.
Here are the supported versions of Windows for servers:
- Windows Server 2012
- Windows Server 2012 R2
- Windows Server 2016
- Windows Server 2019
- Windows Server version 20H2
- Windows Server 2022
- NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)
Please contact your IT vendor if you need assistance with updating Windows operating systems.
Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020.
If any of your PCs are still running Windows 7 and/or Windows Server 2008 you should contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.
Microsoft Edge
For Dispatch customers, you will need to ensure that the Microsoft Edge (Chromium) web browser is installed on each dispatch workstation that requires map functionality.
Here is the official Microsoft link to download the latest version: https://www.microsoft.com/en-us/edge/business/download
Please contact your IT vendor if you need assistance with updating your web browser.
InterBase
The supported versions of InterBase are as follows:
- InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only]
- InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]
- InterBase XE7 with Update 7 (build 12.0.7.384)
- InterBase 2017 with Update 3 (build 13.3.0.328)
Please contact us if you need assistance with updating your InterBase version.
What's New
New Help Topics
- Did You Know... (Dispatch)
- Emergency Backup - Quick Simple Solutions
- Read How Keystone Determines Tax Authority Defaults for Tickets to learn how Keystone has been updated to improve default Tax Authorities in Ticket Printing, Disptach, Ticket Maintenance and Ticket Importing.
- Version 2.5 Key Changes
