Urgent - On-Delivery Tablet Update Required

All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.

Click for more information: On-Delivery Update Required by 03/30/22

Software Updates

Latest Release 4.1.3 (2/2/2022)

Dispatch customers using TrakIt statusing should update to version 4.1.3 as soon as possible.

Dispatch customers should update to version 4.1.2 or higher as soon as possible to resolve issues with the Keystone Map.

Accounts Payable customers should update to version 4.1.2 or higher before e-filing/printing 1099 forms.

Payroll customers should update to version 4.1 or higher before e-filing/printing 1095 and W-2 forms and before running your first payroll for 2022.

2021 Year End

We are continuously reviewing and updating for 2021 Tax Filing and 2022 taxes! Please check back for latest news and updates!!! All tax reporting and tax updates will require Keystone 4.1 or higher.

A/P Year End Changes

Keystone 4.1 (now available) supports Federal and State E-Filing of 1099 forms through our third party partner.

Payroll Year End Changes

Before ordering any Payroll tax forms consider using our 3rd party provider for printing as well as for all E-Filing.

Payroll: Year End	Ordering Tax Forms	AP: Year End
Payroll: ACA Reporting	W-2 Filing Web Service

Keystone 4.0

Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:

Windows 11 and Windows Server 2022 support
Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)
Parent Jobs
Cloud Backup
Ability to restore user's custom grid settings

In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.

Windows Versions

Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. Here are the supported versions of Windows for client/standalone PCs:

Windows 8.1
Windows 10
Windows 11
- NOTE: Windows 10 S is NOT supported.
- NOTE: Windows for ARM is NOT supported.

Here are the supported versions of Windows for servers:

Windows Server 2012
Windows Server 2012 R2
Windows Server 2016
Windows Server 2019
Windows Server version 20H2
Windows Server 2022
- NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.

In ALL of the above cases, you should always have the latest updates installed (especially security updates.)

Please contact your IT vendor if you need assistance with updating Windows operating systems.

Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020.

If any of your PCs are still running Windows 7 and/or Windows Server 2008 you should contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.

Microsoft Edge WebView2 Runtime

As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.

For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.

Here is the official Microsoft link to download the latest version: https://go.microsoft.com/fwlink/p/?LinkId=2124703

Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.

InterBase

The supported versions of InterBase are as follows:

InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only]
InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]
InterBase XE7 with Update 7 (build 12.0.7.384)
InterBase 2017 with Update 3 (build 13.3.0.328)

Please contact us if you need assistance with updating your InterBase version.